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Stay-at-home orders are in effect all over the country, resulting in a decrease in pediatric patient visits. This can be due to fewer injuries, less illness, and even more likely the concern that attending in-person well visits may lead to sickness. With the American Academy of Pediatrics (AAP) recently releasing guidelines...

The COVID-19 crisis has created uncharted territory for pediatrics. You are working under circumstances that none of you have trained for. How should you be responding to this pandemic? Check out a recording of the webinar, Responding to the COVID-19 Crisis – Balancing Patient & Practice Needs, presented by Sue Kressly,...

Many parts of the country are knee-deep in responding to COVID-19 cases in their community while some are preparing but not yet in containment mode. Below is a list of crowdsourced ideas that have come from the pediatric community across the country. Keeping Families Informed Create unified messaging for on hold/voicemail, music,...

As an independent pediatric practice, you are passionate about caring for children and their families. But in order to make sure your patients are physically and emotionally healthy, you have to run a healthy practice. To be a thriving pediatric office, it takes hard work. You need to hire quality staff...

You’ve decided you’re ready to spread your entrepreneurial wings. You're going to open your own pediatric practice. While it’s an exciting time, it’s also busy with planning. You’ve got a checklist full of items like credentialing providers with payers, securing financing, choosing a location, purchasing technology, hiring staff, ordering supplies and...

When reviewing (or developing) your revenue cycle management plan, don't overlook the first steps: making sure all your providers are appropriately credentialed with all your payers and associated products. Credentialing and Provider Enrollment are more than just arduous tasks of paperwork; without them, claims aren’t paid. Opportunities to grow your...

Do you lie awake at night worrying about your pediatric practice’s billing processes? Are you concerned about what will happen when your reliable, long-standing staff biller decides to retire? For example, who’s going to ensure you’re billing for all services you perform such as every strep test has an accompanying...

Many of us have been working on quality improvement projects in our offices that include improving immunization and well visit rates, reducing the use of unnecessary antibiotics, and other initiatives that improve the care of our patients. But how many of you have embarked on improving the patient and family...

I have had the privilege of traveling across the country meeting and speaking with colleagues, and in doing so, I’ve seen a wide variety of pediatric practices. There are a lot of pediatricians who are still under the impression that all they have to do is see patients and practice...

Did you know that medical errors are one of the leading causes of injury and death in the U.S.? According to a report conducted by the Institute of Medicine, an estimated 98,000 people die in hospitals every year from medical errors that could have been easily avoided. As the leader...

As the Wall Street Journal, and others have recently reported, Americans appear to be using fewer medical services this year. Is it the economy? Are we seeing less infectious illnesses? Are patients going elsewhere, such as retail-based clinics? It is likely a combination of factors, but many of us need...