Rethinking Your Patient Workflow

To support the new normal of social distancing and virtual care, you’ll need to rethink your pediatric patient workflow to keep your families and your office team safe. Check out our latest recorded webinar Rethinking Your Patient Workflow with Social Distancing in Mind.

During this webinar, Dr. Kressly will address the following practice challenges:

  • What should scheduling look like?
  • What role should telehealth have in your practice?
  • What work can be accomplished by the patient prior to the visit? How can you encourage completion?
  • How do you make your patients feel safe?
  • How can you use your innovations to market your practice?

Take a look at the changes other practices are making to their scheduling and patient workflow and learn how you can best innovate for future success.

About the Speaker

Dr. Susan Kressly, FAAP has been in pediatric private practice since 1989 and she continues to run her own NCQA-Level 3 Medical Home: Kressly Pediatrics, a recipient of the 2017 HIMSS Ambulatory Davies Award. Dr. Kressly is Board Certified in Pediatrics and Clinical Informatics, as well as a Fellow of the American Academy of Pediatrics, where she has several leadership roles related to Health IT and Practice Management. She also serves as Medical Director at Office Practicum where she is responsible for new product development.


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