Office Practicum Case Study
Bright Oaks Pediatrics Switches from athenahealth to OP to Provide Quality Pediatric-Specific Care
Located in Bel Air, Maryland, Bright Oaks Pediatrics serves a rural and suburban population of approximately 7,000 patients. With three physicians, four certified pediatric nurse practitioners and more than 10 staff members, the practice is dedicated to providing quality pediatric care to their patients.
Entering the World of EHRs
When Bright Oaks made the transition from paper charts to an electronic health record (EHR), the practice selected athenahealth as their vendor of choice. At the time, the practice felt any EHR would greatly benefit their providers, staff and patients, and was eager about the opportunity. However, given that EHRs were still a relatively new commodity, Bright Oaks soon discovered they were one of only two pediatric offices using athenahealth’s platform.
“The main challenge with athenahealth was not having any tools, solutions, or templates that were pediatric-specific,” said Jessica Zeller, a certified pediatric nurse practitioner at Bright Oaks Pediatrics. “Another doctor and I spent countless hours creating our templates by hand. After which, those templates were shared to other pediatric offices through the EHR system.”