MARCH 2020 EDITION

Enjoy your latest edition of The Scoop, OP’s Quarterly Customer newsletter.  Here you’ll find the latest updates, notices, tips and training links to help you build a more successful practice.

COVID Message from the Medical Director

To my colleagues and fellow pediatric practices immersed in COVID-19 chaos, I first wish to express OP’s gratitude for everything you are doing to care about and care for your practice teams and for the families of your community. These are difficult times, but in every disaster there is a recovery phase and we will get through all of it together as a community who supports and helps each other.

Please join the robust conversations on our listservs and check our Coronavirus resource page frequently. We are all getting overwhelmed with changes we have to make in our personal and practice lives and content that is coming at us daily. OP is dedicated to keeping information up to date and on our help center as quickly as we can.

In the meantime, remember to take care of yourself. We can only be in a position to help each other if we remember to care for ourselves. Headspace and 10%Happier are offering free mindfulness app subscriptions for healthcare professionals during these difficult times. You may find comfort in this blog post from my dear friend Dr. Mary Brandt.

On behalf of our entire OP company: we are here for you. We will get through this together.

Responding to the COVID-19 Crisis – Balancing Patient & Practice Needs

In pediatrics, you are working under circumstances that none of you have ever trained for. Does your practice have disaster management principles? Have you thought about the impact the pandemic will have on your patients and families and how to respond? Watch this recorded webinar to learn how to manage this pandemic while balancing the needs of your patients and practice. Presented by Sue Kressly, MD, FAAP and Chief Medical Officer at Office Practicum.

Telehealth & Billing Release for COVID-19

OP released OP 20.0.15 earlier this week introducing a simple workflow for charting and billing Telehealth services. This version includes the proper Telehealth Place of Service 02 in the chart note and automatically adds the appropriate Telehealth modifier required by your payers onto Telehealth services.

COVID-19 Response, New Telemedicine for Your Office

OP offers new telehealth partner to aid you during this COVID-19 crisis and beyond. See your patients via telehealth and meet demands. Reach out to us if we can help.

Messaging Patients- OP Notify

Communicating with Parents During the COVID-19 Crisis.