Powering Pediatric Practices
Welcome to the OP Support Hub
The OP Support Hub gives you access to all OP support channels, including the OP Help Center, case management, and online chat. The best channel for you will depend on what support needs you have.
OP Help Center
If you have a question on how do to something in OP, need to see product release notes, or want access to the latest information from Dr. Sue Kressly, OP’s Chief Medical Director, the OP Help Center is the ideal place to start. Visit the OP Help Center from within the OP software for all the answers.
Case Management
Can’t find the answer to your question on the Help Center? Submit a case via our case management system. This is the fastest way to get your message directly to our support team. Plus, you’ll be able to view the status of your active case(s) and review previous cases to see how they were resolved.
Note: the first time you use the case management system, you will need to register.
Online Chat
For instances where you have an issue that is impeding your operations and preventing you from doing business, use the Online Chat to connect directly to one of our support team members.
OP Ideas Portal
Want to share your idea, have your voice heard and contribute to Office Practicum’s fast-paced innovation process? Any registered user may submit an idea for improving OP software. You will also have the opportunity to vote or comment on ideas others have posted as a means to show your support.