Patient messaging that makes staying connected feel natural.
From appointment reminders and recall outreach to one-off messages and pre-visit check-in, Office Practicum makes it easier to keep families informed without adding more work for your team. Families can respond, take action, and handle more before they arrive — all through communication that fits into their day.
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Good communication shouldn’t feel like another task.
An upcoming appointment. A child who’s due for care. Something they need to know before the visit. Keeping the lines of communication open makes it easier for families to stay connected without every interaction requiring extra effort from your team.
No-shows leave gaps in your schedule and revenue on the table. Timely reminders give families a chance to confirm or make a change, while recall outreach helps bring patients who are due for care back onto the schedule.
Forms, surveys, insurance information, demographics, and payments can all create work at arrival. Giving families a chance to take care of those things ahead of time makes check-in easier for them and less of a bottleneck for your front desk.
Simplified communication. Before, between, and around visits.
A week before. The day before. The day of. Set the timing that works for your practice, and appointment reminders and follow-ups go out automatically from there.
Send on-demand messages when the need comes up, or use alongside Patient Recalls to connect with families when a child is due for care.
Families can confirm or reschedule appointments in a tap or click, and complete requested forms or surveys without unnecessary back-and-forth.
Patient Check-In gives families a way to review demographic and insurance information, upload an updated insurance card when needed, and address balances or copays before they arrive.
Staying connected without adding to the to-do list.
See what no-shows are costing your practice.
Set your missed appointments per week and average visit revenue to see what no-shows could be costing your practice — and what reducing even a portion of them could mean for your bottom line.
Automated patient messaging, explained.
Office Practicum Patient Messaging helps pediatric practices communicate with families through automated appointment reminders, on-demand messages, recall outreach, and pre-visit communication. Families can respond and take action from messages, while practices can use messaging to keep families informed before, between, and around visits.