Work @ OP.
We’re a company built on innovation, with our staff being our greatest asset. At OP, you’re more than just an employee – you’re a valued member of our team.
This is OP – Our Culture
Our unrelenting drive to design a better customer experience is at the heart of everything we do. Our tradition is rooted in healthcare excellence. Our passion is contagious, and our people are extraordinary.
At OP, we hire exceptional team members to help us revolutionize healthcare technology for pediatric and behavioral health clinicians. Our teams are highly collaborative and passionate about building innovative solutions that help practices provide the very best care for their patients.
Our Vision
OP will be the leading expert in pediatric EHR-related technology and services, advanced analytics, and family-centered engagement that will ignite growth, efficiency, and clinical excellence for our customers.
Our Mission
We will advocate for Pediatricians’ success by providing integrated pediatric-centered technology and services that together deliver the most innovative, efficient, and secure platform on which to grow and operate a thriving practice.
Our Core Values
We are Clinician First
Meeting the clinical and operational needs of the providers we serve is our primary strategic imperative. We know that our long-term success is directly linked to the long-term success of our customers.
Pediatric Care is our Home
We believe in the mission of providing the best possible medical care for children. It’s the focus of our expertise and the core market we serve.
We Deliver on our Commitments
We know that our reputation is earned based on doing what we say we are going to do, on time and with high quality, as consistently as possible. However, we are not infallible and sometimes the unexpected can happen. When we fall short, we acknowledge and accept responsibility, make things right as quickly as possible, and learn from our mistakes.
Our Success is Based on Results
We are committed to putting in the necessary work each and every day. However, we recognize that effort alone is never enough. Our success depends on delivering actual results for those we serve.
We Believe in the Power of Teams
Although we are determined to have exceptional performers in every role within OP, we know that our resilience and the ability to achieve great success at scale are functions of high performing teams, not individual heroes. We encourage and reward consistent teamwork over individual heroics.
What our team members love most
about working at OP
The people I work with. The overall passion of our teams for the wellbeing of the children that our customers care for is outstanding and inspiring. I love the support and care from our senior leaders to maintain a work-life balance, especially for our remote work environment.
– Kasey Beneker, Data Conversion Supervisor
The people. I work with great people with so many qualities that I admire — creative, dedicated, hard-working people. We are all working towards the same goal — delivering dynamic, valuable solutions to our customers and the patients they serve. And that's a great feeling to have at the end of every day.
– Rena Bordonaro, Solutions Engineering Manager
The day to day challenges. I feel like there is always something to learn and the collaboration amongst all teams is very beneficial in order to grow in my role.
– Dominic Petulla, Solutions Account Manager
OP cultivates an environment where you are encouraged to execute your strengths, and hone your skills necessary for your professional development. The non-toxic OP culture makes you feel safe, heard, and like an integral part of the team. Your wins are celebrated, and your losses are presented as an opportunity to grow.
– Asad Khalid, Staff Accountant II
Working at OP gives me a unique opportunity to work with practices of all different sizes, needs, and personalities. Being able to simultaneously build working relationships, and even friendships with clients, all while making an indirect impact on patient care means the world to me. To have a provider go from nervous, to excited, to now loving their new system is what drives me, which in turn leads to a considerably better experience for the patients and that's what matters most.
– Robert Grady, Training Specialist
The consistent opportunities for growth and support. I particularly value the dedicated one-on-one sessions with my leadership, the strong emphasis on internal promotion, and the continuous encouragement for professional development. These aspects truly make a difference in fostering a positive and productive work environment.
– Molly Kissell, Business Analyst – NextStep Billing