Patient Portal

A patient portal built for families and the teams who care for them.

Office Practicum's Patient Portal gives families one convenient place to access health records and results, communicate with your practice, request refills and forms, schedule appointments, complete pre-visit tasks, and make payments — anytime, from wherever they are. More convenience for families means fewer routine tasks competing for your team’s time.

WHY IT MATTERS

Families don’t stop needing things when the office closes.

Care doesn’t always happen during office hours

Parents remember the refill at bedtime, need the camp form over the weekend, or want to schedule a visit when they finally have a minute. The portal lets them tackle these items on their time.

Routine requests add up for your team

Refills, forms, appointments, messages, payments, and other routine requests add up across the practice. Giving families more ways to take care of these tasks themselves through the portal means fewer interruptions for your team.

One family can mean several patients

Pediatric practices serve whole families, not just individual patients. One login connects parents with multiple children, while age-based controls help protect a teen’s privacy as they get older.

HOW IT WORKS

More of the everyday stuff, handled right in the portal.

1
Keep the whole family connected

Parents can access all of their children in one place, without juggling separate logins or PINs. The portal is available in English and Spanish, and with the mobile app, it’s right in their pocket.

2
Give families more control

Families can view results and visit summaries, request refills and forms, schedule visits, complete pre-visit tasks, and make payments—all when it works for them.

3
Get messages to the right people

Secure messages can be directed to the right people on your team, keeping communication moving without unnecessary back-and-forth.

4
Adjust access as children grow

Portal access adjusts as children get older, keeping parents connected while helping protect a teen’s confidential care.

GO BEYOND A CHECK-THE-BOX PORTAL

A patient portal should do more than give families another login.

A basic portal
Office Practicum
Family access
Separate accounts for each patient
One login, connecting related siblings
Self-service
View basic information
Records, refills, forms, and appointments requested online
Scheduling
Not available or request only
Self-scheduling for flu, sick, and well visits based on your preference
Communication
Basic messaging, if any
Secure, HIPAA-compliant, attached directly to the patient's chart and routed to the right team
Privacy
Limited or not considered
Age-based and situational controls to maintain full confidentiality
FAQS

How does the patient portal work? So glad you asked.

What can families do in the Office Practicum patient portal?
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Families can use the Office Practicum Patient Portal to access their child’s health information, request prescription refills and forms, schedule appointments, complete pre-visit tasks, send secure messages, and make payments. Parents can access multiple children from one account, and the mobile app keeps the portal accessible on the go. You get to control what's available to your families. The most commonly accessible items include: immunization histories, growth charts, allergies, visit notes, medication history, upcoming appointments, refill and form requests, self-scheduling, payments, and pre-visit forms and surveys.

Does the Office Practicum portal actually reduce staff workload?
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Is the Office Practicum portal available in Spanish?
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Can parents request refills and schedule visits themselves?
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How does the Office Practicum portal access handle teen privacy?
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Does the Office Practicum portal meet Cures Act requirements?
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Can families pay bills through the Office Practicum portal?
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Give families more control and your team more time.