Cultivating the patient-provider connection is essential to delivering an exceptional patient engagement experience at your pediatric practice. It’s up to you to reimagine what the future of medicine looks like.

The ability to survive as an independent pediatric practice is contingent on being able to find new sources of revenue, even as reimbursements continue to shrink. But with a tight labor market and the challenges that come with finding skilled staff, it can be a tall order to fill.

Revenue cycle management is too significant to hand over to just anyone. You need a safe, trusted partner and expert who communicates well and produces results.

Learning to communicate with patients online has been a central hallmark of the COVID-19 pandemic for pediatric practices. However, evaluating whether your practice is succeeding in this area can be a challenge. The scope of communication in healthcare varies, and there’s no one standard metric that providers can use to measure their progress.

With pediatric practices all over the country feeling understaffed and overworked, it is crucial to ensure you are using the correct tools for practice efficiency and workflow optimization.

When we initially chose to become a PCMH, it was purely a financial decision. However, as we dug through the policies and best practices, we began to see how much of an impact it would have on our patients and their families.

Instead of trying to change the reality of your patient’s busy lives, clinicians should be working diligently to make every visit easier.

Implementing an EHR and practice management system is a substantial commitment that involves a lot of work and potentially a lot of changes for everyone in your pediatric practice.

What happens when a practice decides to work with an electronic health record they’ve never used before? As you can imagine, the lift is neither a simple or easy one, and it takes special people with unique skills to help that along.

When we think about information — and specifically, about patient information — one of the first things to come to mind is the problem of taking it with you. Of course, the days of the bulky paper chart that has to be scanned in (or worse, photocopied) and provided to the patient and their family is long gone, but the issue hasn’t disappeared; it’s simply changed with the technology we use to record and disperse information.