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Patient Messaging

In pediatrics, every appointment counts. Missed visits and no-shows disrupt schedules, impact revenue, and delay essential care like well visits and vaccines. To keep kids healthy and your practice thriving, the solution is clear: use automated patient messaging.

Reduce Gaps in Care and No-Shows

Keeping up with well-child visits and immunizations is crucial, but it can be a struggle for busy parents. OP’s patient messaging tools make it easy to connect with families who need to schedule appointments and send automated reminders to help reduce no-shows.ย  Keeping everyone on track leads to healthier kids, happier parents, and a more efficient practice.

Here’s How We Do It

Connect with Patients Instantly using On-Demand Messaging!ย  Need to remind patients about upcoming visits or send quick updates? With On-Demand Messaging, you can communicate with patients effortlesslyโ€”directly from OP. Whether itโ€™s a routine reminder or a specific need, staying connected has never been simpler. Combine On-Demand Messaging with Patient Recalls to identify kids due for visits and get them scheduled faster than ever. It’s the perfect way to save time and keep your practice running smoothly.

Automated Appointment Reminders: Tired of missed appointments? Studies show automated reminders can slash no-shows by 5-10%! With OP’s simple “set it and forget it” solution, just choose your preferences and we’ll handle the rest. Keep your schedule running smoothly and your kids up-to-date on care.

  • Effortless Pre-Visit Reminders:ย PMX+ automatically sends reminders to parents before appointments and follows up as needed if there is no response, freeing your staff from manual tasks.
  • Instant Response Notifications: When a parent responds to a PMX+ message, your staff is immediately notified of any scheduling changes.

What You’ll Get in Return

Discover the secret to smoother workflows and healthier patients. Patient Messaging provides benefits like:

Healthier Clinical Outcomes

By ensuring your patients keep their appointments, you keep them on track for vaccinations and other well visit milestones.

Reduced Administrative Burdens

With automated reminders, your staff will have more time to focus on the things that matter, like patient care and practice improvements.

Better Patient Relationships

Patients and parents receive communications based on their preferences, with standardized templates available in Spanish.

Fewer Missed or Canceled Appointments

Automated reminders help ensure your schedule stays full and up to date, with requests for cancellations sent directly to you in OP.

Ready to tackle missed appointments?
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See how much your practice is being impacted by no shows

See how your practice is being impacted by gaps in care