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OP Patient Portal

In today’s fast-paced, self-serve world, parents need to be able to access their child’s health information, and having a patient portal integrated with your pediatric EHR is the easiest way to provide that access. Our secure, HIPAA-compliant portal connects parents and patients with your practice and reduces the “paperwork” burden on your staff.

Stay Connected with your families. Anytime, anywhere.

User-friendly and family-centric, the OP Patient Portal was built with the highest levels of privacy and security in mind. Whether your practice already has a portal or youโ€™re adopting one for the first time, we make it easy to offer an exceptional experience to each and every family you serve.

Perks of a Patient Portal

Effortless Communication

Good patient-provider communication improves patient safety and leads to better outcomes. Hereโ€™s how the OP Patient Portal simplifies processes and streamlines connection.

  • Exchange secure portal messages with families directly from OPโ€™s integrated message center, allowing you to communicate seamlessly during the course of your existing workflow.
  • Route specific message types to designated staff members to limit workflow disruption, prevent unnecessary clicks, and boost response times.
  • Give bilingual families the flexibility to view their portal account in English or Spanish based on their preferred viewing option.

Pediatric-Specific and Family-Friendly Functionality

Built for ease of use and with the same emphasis on patient privacy and secure access as OP itself, the OP Patient Portal is the perfect solution for parents managing the health records of their children.

  • Families with multiple children can access the portal accounts for all of their children with a single login โ€” no PINs required!
  • Optional password-less login can be enabled to log in via cell number.
  • Sensitive information is protected using OPโ€™s built-in confidentiality flags. This lets you document what you need for patient care, while protecting the privacy/confidentiality of your patient.
  • Simple age-of-maturity configuration means you can set restrictions based on your stateโ€™s laws governing the privacy of young adults.

Self-Service & Accessibility

Give families peace of mind by providing a user-friendly, โ€œone-stop-shopโ€ portal where they can easily access their childโ€™s medical information and connect with your practice anytime, anywhere.

  • Give self-serve access to medical records such as immunizations, growth charts, allergies, and histories. You can also share visit notes, medication history, and upcoming appointment details.
  • Allow parents to easily request prescription refills, completion of school or camp forms, or new appointments based on their preferred availability.
  • Accept patient payments directly from the portal via integrated InstaMed Merchant Services so parents can pay their balance from anywhere.
  • Enjoy a streamlined registration process – no PIN required! Portal registration invitations are sent directly from OP with a single click. And even better, parents will love having a password-less login.
  • Be available to busy parents on-the-go with a mobile-friendly user interface, so your parents can access their childโ€™s health information wherever they are.

Comprehensive Practice Benefits

The advantages offered by the portal go well beyond improving your familiesโ€™ experience. The OP Patient Portal also streamlines workflows that will benefit your staff as well.

  • Configuration is quick and easy โ€” your families will be moving around your new portal in no time!
  • Portal registration emails are auto-sent, reducing the lift on your staff to get patients registered.
  • Surveys can be completed on the portal before an appointment. Tackling these important items ahead of time is a win-win for both you and your patients. Staff can review the survey responses in OP ahead of time, and patients can maximize their time with you during their office visit.
  • Customization of widgets and mini-widgets allows you to optimize your portal to suit your practiceโ€™s needs and workflows. In turn, parents will enjoy a neatly organized and intuitively-designed portal.
  • Save on paper and printing by sending educational handouts, patient instructions, and forms for school, camp, and sports to the portal.

Ready to see why OP is the best pediatric EHR to connect your patients with your practice?
Fill out the form below to schedule a personalized OP walk-through.