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OP Patient Portal

In today’s fast-paced, self-serve world, parents need to be able to access their child’s health information, and having a patient portal integrated with your pediatric EHR is the easiest way to provide that access. Our secure, HIPAA-compliant portal connects parents and patients with your practice and reduces the “paperwork” burden on your staff.

Stay connected with your families. Anytime, anywhere.

User-friendly and family-centric, the OP Patient Portal was built with the highest levels of privacy and security in mind. Whether your practice already has a portal or youโ€™re adopting one for the first time, we make it easy to offer an exceptional experience to each and every family you serve.

Comprehensive Benefits Across the Board

Adopting new technology can be tough. Luckily, the OP Patient Portal simplifies so many aspects of your day, you’ll never imagine going back to the “old way”.

  • Configuration is quick and easy โ€” your families will be moving around your new portal in no time!
  • Portal registration emails are auto-sent, reducing the lift on your staff to get patients registered.
  • Surveys can be completed on the portal before an appointment. Tackling these important items ahead of time is a win-win for both you and your patients. Staff can review the survey responses in OP ahead of time, and patients can maximize their time with you during their office visit. Plus, when you combine the OP Patient Portal and Patient Check-In solution, parents can update demographics, upload new insurance cards, and complete pre-visit forms and surveys directly from the portal!
  • Customization of widgets and mini-widgets allows you to optimize your portal to suit your practiceโ€™s needs and workflows. In turn, parents will enjoy a neatly organized and intuitively designed portal.
  • Save on paper and printing by sending educational handouts, patient instructions, and forms for school, camp, and sports to the portal.
  • A customizable portal mobile app is available, making it easy for parents to access their child’s health records on the go.

Perks of an Integrated Pediatric-Specific Patient Portal

Effortless Communication

Good patient-provider communication improves patient safety and leads to better outcomes. Hereโ€™s how the OP Patient Portal simplifies processes and streamlines connection.

  • Exchange secure portal messages with families directly from OPโ€™s integrated message center.
  • Route specific message types to designated staff members, limiting workflow disruptions and unnecessary clicks, and boosting response times.
  • Give bilingual families the flexibility to view their portal account in English or Spanish.

Family-Friendly Functionality

Built for ease of use and with the same emphasis on patient privacy and security as OP itself, the OP Patient Portal is ideal for parents managing the health records of their children.

  • Families with multiple children can access portal accounts for all of their children with a single login โ€” no PINs required!
  • Optional password-less login can be enabled to log in via cell number.
  • Sensitive patient info is protected using OPโ€™s built-in confidentiality flags.
  • Simple age-of-maturity configuration means you can set restrictions based on your stateโ€™s laws governing the privacy of young adults.

Self-Service & Accessibility

Give families peace of mind by providing a user-friendly, โ€œone-stop-shopโ€ portal where they can easily access their childโ€™s medical information and connect with your practice anytime, anywhere.

  • Parents can access their child’s immunization history, growth charts, allergies, and medications. You can also share visit notes directly to the portal.
  • Allow parents to easily request prescription refills, school or camp forms, or new appointments. For added convenience and reduced administrative burden on your team, you can also allow the self-scheduling of flu clinic appointments and sick and well visits.
  • Parents can make balance payments directly from the portal via integrated InstaMed Merchant Services.

Ready to see why OP is the best pediatric EHR to connect your patients with your practice?