OP’s patient messaging tools make it easy to reach families — whether you’re reminding them of upcoming appointments, prompting them to schedule important visits, or simply sending one-off updates to keep them informed. Parents can even complete key tasks before arriving, helping you keep schedules on track, kids healthier, parents happier, and your practice functioning at its best.

Connect with patients instantly! Need to let patients know that they’re due for important care, or just send a quick update? With On-Demand Messaging, you can effortlessly communicate with patients directly from OP. Whether it’s a routine reminder or a specific need, staying connected has never been easier. Combine On-Demand Messaging with Patient Recalls to identify kids due for visits and get them scheduled faster than ever. It’s the perfect way to save time and keep your practice running smoothly while making sure your patients get the care they need.

Studies show automated appointment reminders can slash no-shows by 5-10%! With OP’s “set it and forget it” Appointment Reminder solution, you just choose your preferences, and we’ll handle the rest. Keep your schedule full and decrease gaps in patient care.

• Effortless Pre-Visit Reminders: Reminders are automatically sent to parents before appointments, and follow-up messages are sent as needed if there is no response, freeing your staff from manual tasks.
• Instant Response Notifications: When a parent responds to the reminder message, your staff is immediately notified of the response, making scheduling changes a breeze! You can even add survey completion to your reminder workflow, giving parents the convenience of completing surveys for confirmed appointments! From a single text message, they can complete multiple surveys ahead of their child’s visit without having to juggle multiple PINs, one-off survey links, or repeated logins.

Simplify visits before they start! Waiting room clipboards will soon be a fond memory with OP’s Patient Check-In solution — an easy way for parents to complete important check-in tasks before they arrive in the office. Parents will receive a check-in text prompting them to prepare for their child’s appointment. They can review and update demographic data, review insurance, and upload new cards if necessary, and pay their balance or copay, all prior to ever leaving their house!

Incorporate the completion of forms and surveys into your Check-In workflow, and you’ll also have less manual data entry. You can even digitize your paper documents to assign forms to appointments and automate clinical workflows based on your preferences. Plus, when combined with the OP Patient Portal, parents can even complete their check-in tasks directly from their portal account!