OP Helps Flourishing Pediatric Practice Find Hidden Gold After COVID-19 Strikes
Kentucky Pediatric Practice Follows Shock of COVID-19 with Quick Turnaround
Dr. Patrick K. Hynes and the entire staff at One Pediatrics were in a state of shock as appointment after appointment was canceled because of COVID-19. Parents everywhere were frightened and didn’t know what to do. They certainly weren’t going to take their children ANYWHERE unless it was an emergency.
One Pediatrics’s decline in caseload volume was steep and fast. Within a few weeks, one of the premier pediatric practices in the Louisville area was in its own state of emergency. Dr. Hynes didn’t know what to do, he just knew he had to make a major change and that he had little time to do it.
The case study details how Office Practicum helped One Pediatrics reverse the downward trend and work its way back to 2019 case level volume.
3 Sources of Hidden Gold
“THE BIGGEST REASON WE SURVIVED” – Dr. Hynes
Community
CommunityHow OP’s community guided
One Pediatrics to major changes
in less than a week
Staff
StaffHow OP’s staff stepped up so
One Pediatric’s staff could
focus on patient
Software
SoftwareWhy Dr. Hynes cited one element
of OP’s EHR software as,
“the biggest reason we survived.”
About Office Practicum
OP has always had the same mission since our software was first developed, and that is to connect the community of pediatricians with their patients to foster best practices and healthier lives. Our company has grown and evolved over the years based on one guiding principle: to provide our customers with the BEST pediatric resources, people, and technology so they can deliver the best care to their patient population.
The case study details how Office Practicum helped One Pediatrics reverse the downward trend and work its way back to 2019 case level volume.