Quality Reporting

Become a Patient Centered Medical Home (PCMH)

As a pediatric practice, you already know what it means to serve as a patient’s medical home. Now it’s time to get recognized by the National Committee on Quality Assurance (NCQA) for the added value you bring to your patients – and boost your revenue at the same time.

If you’re thinking about applying for PCMH recognition, OP Medical Home (OPMH) reports will make your submission much easier to assemble. OPMH compiles reports across the concepts, competencies and criteria as defined by the official NCQA standards, such as:

  • Average time for telephone and email responses
  • Same-day access
  • Care Management
  • Follow up on newborn screenings
  • Assessment of language needs
  • Quality improvement
  • Reports filtered by date range, provider or location

Recognition in medical home programs is often rewarded by payers. OPMH makes it possible to qualify for additional reimbursement from any payer that accepts NCQA’s PCMH Recognition or participates in a pay-for-performance program.

Office Practicum version 20 is pre-validated by NCQA to receive autocredit towards NCQA PCMH 2017 scoring. Clients seeking NCQA PCMH 2017 Recognition who actively utilize the reviewed capabilities are eligible for transfer of the awarded autocredit – further shortening your application process!

ONC Certification

Mandatory Disclosure/Price Transparency

Office Practicum 20 is a 2015 Edition ONC Certified Product 
Modules Tested: 170.315 (a)(1-14); (b)(1-6); (d)(1-8); (f)(1); (g)(2-6)
Clinical Quality Measures tested: None 
Additional software used: None 

This Health IT module(s) is 2015 Edition compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of the U.S. Department of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services. Drummond Group is accredited by ANSI and approved by ONC for the ONC Health IT Certification Program to certify: Health IT Module(s) and Certification of other types of Health IT for which the Secretary has adopted certification criteria under Subpart C of 45 CFR. 

Organization Name: Office Practicum
Product and Version:  Office Practicum 20
Certificate No:
Date Certified: 10/11/2019 
Effective Date: 2015 Edition

Costs and Limitations

Office Practicum charges each provider a monthly fee to implement and use the certified software. One-time set up fees are charged for some certified capabilities.

Our Current* Packages include:

Elite Package Professional Package Essential Package
  • Subscription Fee includes all certified capabilities except:
  • Additional Clinical Interfaces: labs, Imm Reg, PDMP, HIE)
  • Subscription fee includes all certified capabilities except:
  • Additional Clinical Interfaces: labs, Imm Reg, PDMP, HIE)
  • This package does not include all certified features. Customer must purchase Professional or Elite Package.

*Customers who purchased prior to 2019 may also be charged for adding on Direct Messaging, ePrescribing, EPCS, Interfaces

Monthly Recurring 

  1. Monthly Subscription Fee: This per provider charge includes all certified capabilities except as shown in the table above.
  2. Direct Messaging: Per provider charge in addition to subscription fee for certain packages for access to software, which covers a certain number of transactions per month. Per transaction charges apply for overages of provisioned number of transactions.
  3. Patient Portal: Per provider charge in addition to subscription fee for certain packages for access to software.
  4. EPCS: Per provider charge in addition to subscription fee for certain packages for access to software.
  5. ePrescribing: Per provider charge for Add On purchases only, for some existing customers who originally purchased a la carte features. 
  6. Interfaces: Per provider charge in addition to subscription fee for certain packages or additional interfaces for access to the interface connectivity.
  7. Monthly recurring fees also cover basic implementation of OP, online training, technical support and updates and maintenance. 


  1. Direct Messaging: One-time fee per practice for set-up of organizational domain and ID proofing providers.
  2. EPCS: One-time fee per provider for ID proofing.
  3. Interfaces: One-time fee per practice for initial connection of Clinical Interface. 
  4. Implementation/Set Up:  Separate implementation fees are charged for Direct Messaging, EPCS, and Clinical Interfaces.

Third Party Software 
Certification of modules related to CQMs or Patient Engagement (e.g., Secure Messaging) are available through our partners. Customer must attest with a Certification ID that is unique to a combination of Office Practicum along with those other partners.

Contractual Limitations
Customers must sign a Subscription and Service Agreement for a minimum 2-year renewable term. The terms of the contract do not impose any limitations that could limit the implementation or use of certified capabilities, or the data generated by these capabilities. There are no business policies or practices that may cause limitations in the implementation or use of certified capabilities, including interoperability functionality.

Technical Limitations
There are no product limitations that could prevent or impair the implementation, configuration, maintenance, support or use of a certified capability.
There are no limitations that a user may encounter regarding the exchange or portability of any data generated when using the capability.
There are no limitations with non-certified capabilities that may interfere with the use or implementation of any certified capabilities.

21st Century Cures Act

Conditions of Certification – Communications

OP is committed to compliance with the 21st Century Cures Act. As such, as of April 5, 2021, in the event any contract term, policy or practice of OP limits or restricts the permitted communications under the Communications Condition of Certification (45 CFR 170.403), OP will not enforce it. Under this condition, OP will not restrict or prohibit the following communications related to exchanging electronic health information (“EHI”), except as permitted by the Cures Act:

  • The usability of our certified technology, including the user interface and ease of use
  • The interoperability of our certified technology
  • The security of our products and services
  • Relevant information regarding users’ experiences when using our products
  • Our business practices that impact the exchange of electronic health information and conformance with rules against Information Blocking
  • The manner which you have used our certified technology

Upon renewal of your OP agreement, any contract term contrary to these rules will be removed or voided in accordance with the new rules.