Sacoto Pediatrics Provides High-Quality Care While Excelling Financially with OP RCM
Sacoto Pediatrics is an independent pediatric practice in Falls Church, Virginia, that serves a diverse group of patients and families. The staff is focused on providing outstanding care to their patients and understands the importance of getting paid what they’ve rightfully earned so they can keep their doors open and continue to serve their community.
End-to-End Clinical and Financial Solution Needed
In 2013, with meaningful use incentives in play and issues with their current billing service, the practice began to look for a singular solution that could meet both their clinical and financial needs.
“With our previous billing service, we saw a lot of errors,” explained Sacoto Pediatrics Office Manager Vania Picolomoni. “We had hired them to take a big portion of the billing responsibilities off of our plates, but found that we had to babysit them. This, combined with the need for a meaningful use certified software solution, led us to the realization that we needed a partner who had the expertise in both pediatric billing and clinical workflows.”
They found what they were looking for with Office Practicum.
OP’s Complete Pediatric-Specific Solution Provides Impressive Results
After a smooth transition to OP, the Sacoto Pediatrics staff immediately noticed clinical and financial improvements. With over 200 well and sick visit templates available in OP’s EHR, providers are able to focus more on patients and less on the computer screen, building time-intensive templates. Plus, the recall functionality built into OP allows the practice to easily recall patients who are overdue for vaccines and well visits, leading to decreased gaps in care.
“OP’s recall feature has been invaluable,” explains Vania, “Ensuring that our patients are up-to-date on vaccines and well visits is paramount to providing good care. It has also been crucial to our practice’s steady revenue, without which we would have been unable to continue serving our community.”
In addition to the native functionality available in their EHR, Sacoto Pediatrics has also benefited financially by partnering with the OP RCM team. The practice has a dedicated account manager and a team of pediatric billing experts whose sole purpose is to collect more for the practice.
A Bright Future
Since Sacoto Pediatrics and OP RCM began their partnership, the practice has experienced a 13 percent gain in payment per visit, from $90.43 to $102.03. In addition, A/R>90 days is 8.54 percent which exceeds the industry standard of 15-20 percent.
“The OP RCM team has been amazing,” says Teresa Vigil, the billing manager at Sacoto. ”Even though the pandemic brought a decrease in the number of patient visits, our practice remains financially healthy, thanks to ongoing timely payments. Payments are coming in within five to seven days, and we’ve seen a significant reduction in our days in A/R.”
The practice is thrilled with results they’ve seen with OP’s complete solution, which has enabled them to provide quality care and get paid for doing so. Sacoto Pediatrics looks forward to continuing its partnership with OP, reaching new financial goals, and continuing to provide outstanding care to their patients and families.
