RCM Best Practices: Understanding KPIs, Benchmarks, and Performance Improvement

Monitoring the health of your patients is at the heart of every pediatric practice. But how often do you think about the health of your practice? Are you using benchmarks and KPI goals to monitor your financial success? Do you know what it takes to boost cash flow into your practice? If not, you could be overlooking critical process issues, or worse, leaving hard-earned money on the table.

In this webinar recording, you will learn:

  • The pediatric-specific KPIs you should be monitoring, including volume metrics, efficiency metrics, and time-to-pay metrics
  • How to identify areas of improvement, efficiency, and growth
  • How benchmarking KPIs can provide insight as to how your practice is performing and then put an action plan in place for improved financial outcomes


Matthew Douglas

OP Operations Business Analyst

Christina Oliva

OP RCM CSS Team Lead

Ready to take your billing to the next level by partnering with OP RCM?


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