Many parts of the country are knee-deep in responding to COVID-19 cases in their community while some are preparing but not yet in containment mode. Below is a list of crowdsourced ideas that have come from the pediatric community across the country. Keeping Families Informed Create unified messaging for on hold/voicemail, music,...
Parents of your pediatric patients are busy people who like technology and the convenience it offers. In fact, they are accustomed to being an online consumer — when buying airline tickets, making restaurant reservations, ordering groceries, and purchasing all of their everyday goods and services. It makes sense, then, to have...
As an independent pediatric practice, you are passionate about caring for children and their families. But in order to make sure your patients are physically and emotionally healthy, you have to run a healthy practice. To be a thriving pediatric office, it takes hard work. You need to hire quality staff...
In the past, excellent patient care was enough to earn word of mouth referrals for pediatric practices. Aside from directory listings, most doctors didn't need to market their practices at all. Parents would simply ask their friends for a doctor recommendation or choose from an insurance company's list of providers....
Online patient portals – or websites connected to a patient’s EHR – can provide tremendous enhancements for pediatric family engagement and satisfaction. On the other hand, online portals can also be one of those offerings some parents argue is good in theory, but not in practice. Busy parents may be...
You’re invested in your patients' health and well-being, but are they? If not, your clinical outcomes and bottom line may suffer. Check out a recording of our educational webinar, Increase Patient Engagement: Improve Clinical and Financial Outcomes. During this webinar, you’ll learn: What patient engagement is Why it's important for your...
I just spent two days in Seattle with a group of awesome pediatricians doing fabulous work to transform...
Staff time spent on the telephone is a huge practice expense and one that can be easily reduced to the satisfaction of all involved. As pediatricians, our patients and their families primarily connect with...
