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Practices of all Sizes

No practice is too big or too small

Experience high-touch client service regardless of the size of your practice

No two pediatric practices are exactly the same. At the extremes there are small start-up practices who are trying to establish a patient base and large multi-location practices that are in high growth mode. Most fall somewhere in between. OP has clients that span this diverse spectrum and is capable of meeting the needs of all independent pediatric practices regardless of their size.

Donโ€™t take our word for it, see what our clients have to say:

Weโ€™re invested in your success

Youโ€™ve set goals for your practice and we want to help you reach them. That is why we assign every practice — large or small — an account manager whose sole purpose is to advocate for you. All account managers are OP product experts who know how to optimize your OP solutions to fit your practiceโ€™s needs and goals.

A well-orchestrated transition

Transitioning to a new solution partner can be stressful. Our implementation team understands this because many of them were actually in your shoes. Prior to their lives at OP, they were managing pediatric practices who switched to an OP solution. These personal implementation experiences plus the experience theyโ€™ve gained from implementing hundreds of OP clients, gives the team a unique perspective which theyโ€™ve translated into a very methodical implementation process. It is built on best practices and can be customized to the exact needs of your organization.

Our goal is to make the implementation process as seamless for you and your practice as possible. To accomplish this, we provide you with:

  • A dedicated implementation project manager
  • Our comprehensive implementation process
  • Access to personalized training from pediatric EHR and billing experts
  • A robust Help Center, educational resources, and additional training

Value-Added Features

Security

Hosted in a maximum security AWS environment, OP Cloud utilizes top of the line hardware and is SOC, PCI and HIPAA compliant. All communications between client workstations and OP Cloud are SSL AES-256 bit encrypted to protect PHI.

Integration

Installed on each device and workstation, the software for OP Cloud guarantees secure access. OP also maintains third-party services such as electronic prescriptions, labs, and claim transmissions to supported clearinghouses.

Managed Updates

Administered by an expert technical support team, all OP Cloud updates will assure you are on latest version of OP. At the end of every day, backups are run and stored offsite in a safe and secured environment.

Mobility

Access OP on your desktop, laptop or mobile device – anywhere you have an internet connection. OP offers a secure and HIPPA compliant cloud solution that works hand-in-hand with your EHR and PM software.