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pediatric ehr software Archives - Page 2 of 2 - Office Practicum

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Electronic health record software is consistently updated in order to adjust to the ever-changing and dynamic healthcare and technology worlds. That’s why training must be seen as a consistent commitment, not a one-and-done effort. Regardless of whether you’re going to switch to a new EHR or plan on staying with your current solution, here are five best practices for establishing a culture of ongoing EHR education. Designate a Superuser To start, designate a superuser. A superuser is a point person who understands the big picture and sees the entire scope of the practice, particularly how different functions, workflows, and data inputs affect...

When reviewing (or developing) your revenue cycle management plan, don't overlook the first steps: making sure all your providers are appropriately credentialed with all your payers and associated products. Credentialing and Provider Enrollment are more than just arduous tasks of paperwork; without them, claims aren’t paid and revenue suffers. Opportunities to grow your practice and strengthen your revenue depend on a solid credentialing and contracting game plan. Key functions that help your practice receive proper reimbursement from insurers: Payer Product Analysis: Most insurers offer multiple products and these products can change annually, especially Medicare Advantage, Medicaid HMO, and ACA plans. Review your...

A frazzled mom walks into your pediatric clinic. She approaches the check-in desk, and your receptionist notices dark circles below wet eyes, red from crying, possibly even during the drive to the office.  The screaming toddler on the mom’s hip is not so interested in disguising his anguish. He wails in pain as he tugs on his ear, not afraid to let the tears fall freely. Even those staff members behind the check-in desk, standing at the hallway scale, or walking a patient to an exam room can hear the little guy. After checking in the fidgety little boy, the receptionist sees...

In order to truly provide top-notch medical care at your pediatric practice, you need an all-star team of professionals working around you. Front desk staff, nurse practitioners, medical billers, the list goes on. A successful medical practice relies on a full staff of talented people. A hiring mistake alone, can cost you 15 times an employee’s base salary in hard costs and lost productivity. You are in the medical profession. You are not a Human Resource Manager. You might be a little lost when it comes to hiring for your practice. In this article, I am going to give you the...

If your payment data is currently dispersed across multiple systems, you might hit a roadblock in your plan for payment assurance. What does your roadmap for payment assurance look like? Use these three checkpoints to analyze where your data might be failing you and how you can improve collection processes by pulling payment data from one reliable source. Checkpoint #1: Talk to Your Staff About Their Processes to Collect Collecting patient payments is time-consuming. Do you know how much time your staff spends to collect a single payment? Ask your staff to walk you through their daily process to collect, reconcile and post...

Preventative care is the cornerstone of pediatrics, yet many practices don’t optimize their well visits. If you are not doing proactive recalls, you are leaving money on the table and your patients are not receiving optimal care. There are several aspects to optimize well visits but your practice must be committed to doing this on a regular basis. Where to start? Be reactive within the office. Every time a patient’s chart is touched (triage nurse, vaccine-only visit, form request, sick visit), train your entire team to look for the red date, indicating the patient is overdue for a well visit. Encourage...

In the past, excellent patient care was enough to earn word of mouth referrals for pediatric practices. Aside from directory listings, most doctors didn't need to market their practices at all. Parents would simply ask their friends for a doctor recommendation or choose from an insurance company's list of providers. Today, parents still ask for recommendations, but they're turning to social media for the information. According to Pew Research, 74 percent of internet users are on social media. Over 1.4 billion people log on to Facebook each day, including 75 percent of parents. Of those, nearly half look for information about...

Sometimes, you can have too much of a good thing. When it comes to choosing an electronic health record (EHR) solution, less is actually more if you’re in a pediatrics practice. That’s because a well-rounded adult-centric EHR is likely to be less helpful than one specially built for your area of expertise. Statistics from the Office of the National Coordinator for Health Information Technology show that 86.9% of office-based physicians already had an EHR in 2015. Two years later, however, a report from Medical Economics showed that 43% had used three or more EHRs, mostly because they were dissatisfied with the systems they chose...

Patient portals can provide tremendous enhancements for pediatric family engagement and satisfaction. On the other hand, online portals can also be one of those offerings that some parents argue are good in theory but not in practice. Busy parents may be thinking: do I really need another email or text reminder? Or another login/password combination to remember? Or another app to download on my mobile device? The short, simple answer to these questions is yes. Here’s how a portal can improve patient engagement and satisfaction, along with some tips to help your parents adopt your portal. Pediatric Patient Portal Benefits Patient portals bring...

Do you lie awake at night worrying about your pediatric practice’s billing processes? Are you concerned about what will happen when your reliable, long-standing staff biller decides to retire? For example, who’s going to ensure you’re billing for all services you perform such as every strep test has an accompanying visit billed. And who’s going to keep track of the constant, ever-changing payer rules that can result in significant financial hardships, if you’re relying on inadequate, inexperienced or unmotivated billing staff? If these are your thoughts, there are steps you can take to address these problems and achieve better pediatric billing...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] In a typical day, how do patient records move through your pediatric office? If you're still using paper charts, it's more than like that your administrative staff pulls files for scheduled patients and creates records for new patients. Your nurse or medical assistant probably updates those files with each patient’s vitals. Pediatricians and other clinical staff spend an untold amount of time taking copious notes as they see each patient. Then, each file gets passed back through the nursing team for more updates and back to the administrative staff for payment processing and...

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