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The patient referral system is one of the most important pathways within pediatric healthcare. Ideally, it operates smoothly to ensure that all patients, regardless of socio-economic background, gender, or race, are able to take steps towards good health.  In a recent issue of Pediatrics, a study confirmed that there were several factors that affected the pediatric referral system negatively, ranging from race and zip code to whether the patient had public insurance. The authors of the study also noted what factors made a positive impact on whether referrals were scheduled quickly and attended by patients and their families. There are a...

Preventative care is the cornerstone of pediatrics, yet many practices don’t optimize their well visits. If you are not doing proactive recalls, you are leaving money on the table and your patients are not receiving optimal care. There are several aspects to optimize well visits but your practice must be committed to doing this on a regular basis. Where to start? Be reactive within the office. Every time a patient’s chart is touched (triage nurse, vaccine-only visit, form request, sick visit), train your entire team to look for the red date, indicating the patient is overdue for a well visit. Encourage...

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