Price Transparency Statement:
The OP Essentials, Connectivity and Premier Packages for Client Server require a one-time license fee, plus implementation and training fees. Additional one time setup fees may be required in some instances for data migration and custom interface connections. Ongoing monthly maintenance and support fees are required for continued maintenance (minor updates and major upgrades to the software and interfaces) and support of the application and its interfaces.
OP Essentials, Connectivity and Premier Packages hosted by OP (Cloud Model) require an ongoing monthly subscription fee to cover term license use, hosting, maintenance and support of the OP 14 application. Additional one time setup fees for implementation, training and, in some cases data migration and custom interface connections are also required.
Additional one time and/or recurring subscription fees may be required during the term of the customer’s contract for the addition of modules or interfaces not included in their initial package purchased. These additional modules or interfaces may be added depending upon individual customer needs, such as: additional lab or HIE interfaces, secure patient messaging credits, Direct Messaging setup and additional Direct Messaging addresses, EPCS, training, reports, and other integrated business partner functionality. For the Cloud Model, additional one time and/or recurring subscription fees may be required for the addition of server storage space and user connections to the hosted server. Additional costs may be incurred for technical support outside the scope of the SLA such as assistance for installation of updates software when designed for self-installation.
Customer Contracts: Customer contracts for OP 14 Cloud Model typically carry a 5 year term and include an annual, limited escalation of monthly subscription fees. The license agreement for OP 14 Client Server is a perpetual license, accompanied by an annual Service Level Agreement, which must be renewed annually for continued support and maintenance services. For both the Client Server and Cloud Model the customer may be required to contract and/or register with certain integrated business partners for services such as lab or HIE interfaces, secure patient messaging credits, Direct Messaging setup and additional Direct Messaging addresses, and EPCS.